Fraud Case Study 2019

Fraud Intelligence Network and Prevention of Fraud in Travel (PROFiT) has teamed up with the National Fraud Intelligence Bureau (<a href=”http://www.cityoflondon.police.uk/CityPolice/Departments/ECD/NFIB/” title=”NFIB” target=”_blank”>NFIB</a>) to carry out a case study looking at payment fraud within the travel industry.

The case study will analyse how payment fraud affects the UK Travel Industry highlighting, common threats and establishing best practice to prevent payment fraud.

All data provided in the case study will be uploaded and analysed via FIN who are experts in the processing and analysis of fraud data.

The FIN system currently holds vast amount of fraudulent data and is used by many organisation in the travel industry including: ABTA, Advantage Travel Partnership, Hays Travel, the Travel Network, Freedom Travel Group, the Travel Vault, AITO, Protected Travel Services, Co-Op Travel, CAA, the Global Travel Group and ABTOT.

<strong>What Participants Will Need to Provide</strong>

Case study participants will be required to provide all data they hold relating to the following types of bookings/enquires:

• Chargebacks – where a chargeback has been received from your bank
• Rejected bookings – where a booking has been stopped as it is suspected to be fraudulent
• Suspicious activity – where a booking has not been processed as it is suspected to be fraudulent

All data provided by case study participants will be uploaded into FIN system. The Data provided will be anonymised and the results will be published in a case study.

Data can be provided in a CSV or xls format an should contain the following information:

• Any names connected to the enquiry/booking (passengers/card holder/organiser with date of birth)
• Contact information (telephone number/email address)
• Location information – (post address/IP address)
• Date information – date booked/date of enquiry/date of travel
• Information about the enquiry/booking (Type of travel booked/how booked/value of booking/destination)
• Payment card information (BIN & last 4 digits)

Data for the case study will be collected in July and August 2019 and the case study will be published in the last quarter of 2019.

<strong>Upon completion of the case study participants will be granted free access to the FIN system for a period of 14 days.</strong>

Free access to the FIN system for case study participants will be 1 user per company. Access will be available to companies operating in the travel industry only and will be granted upon completion of the survey.

For more information about the case study please contact us via the ‘contact us’ tab.